Terms of Service

FirstLook.FYI (firstlook.fyi)
Effective date: September 7, 2026
Last updated: September 7, 2026

This version replaces the Terms of Service dated May 28, 2026.

1. Agreement to these Terms

These Terms of Service ("Terms") are a binding agreement between you and FirstLook.FYI LLC, a New Jersey limited liability company ("FirstLook.FYI", "we", "us"), governing your access to and use of the firstlook.fyi website and waitlist, the FirstLook.FYI web application, and any mobile application we publish (together, the "Service").

By joining the waitlist, creating an account, signing in, using, or continuing to use the Service, or purchasing a subscription, you accept and agree to these Terms and to our Privacy Policy, which is incorporated by reference. Our Refund & Cancellation Policy page summarises Sections 5 to 7 of these Terms; where they differ, these Terms govern. These Terms, the Privacy Policy, and any other guidelines, rules, or policies we post on the Service are the entire and exclusive agreement between you and us regarding the Service, and supersede any prior or contemporaneous understanding, whether written or oral. You confirm that you have not relied on any statement, representation, or promise not set out in these Terms in deciding to use the Service. If you do not agree, do not access or use the Service.

2. Eligibility

2.1 United States only. The Service is offered only to residents of the United States. You represent that you are a US resident and that the billing information you provide is your own and is US-based. You must confirm this at checkout.

2.2 Age. You must be at least 18 years old to use the Service. The Service is a paid subscription forming a binding contract, and is not directed to children.

2.3 Access is at our sole discretion. We decide, in our sole and absolute discretion, who may create an account and how accounts are opened. At different times we may offer the Service by invitation, from a waitlist, by open registration, or by any combination of these, and we may change that at any time, for any reason or no reason, without notice and without liability to you. We may grant, decline, or withdraw access at any time, and an invitation, a place on a waitlist, or an existing account is not a guarantee of continued access. Where we withdraw access from a paying member other than for a breach of these Terms, Section 13.3 applies.

2.4 One account per person. Accounts are personal and individual. You may not share your account, your credentials, or your access with anyone else.

3. What the Service is (and what it is not)

3.1 What we provide. FirstLook.FYI is an information service. We compile job postings published by employers and the platforms they use, and make them available to subscribers with search, filtering, saving, and notification features. You are purchasing access to compiled information, not a software licence and not recruitment services.

3.2 We are not an employment agency. We do not place candidates, represent you to any employer, submit applications on your behalf, or participate in any hiring decision. We do not guarantee interviews, offers, employment, or any outcome. When you apply for a role, you do so directly with the employer, subject to that employer's own terms.

3.3 Speed is best-effort, not instantaneous. Alerts are typically fast but are not real-time, not instantaneous, and not guaranteed. Timing depends on third-party systems we do not control, and on factors outside our control generally. We do not guarantee any particular alert speed, including any median, typical, or "real-time" delivery figure referenced in our marketing. Such figures describe what we have observed, not what we promise.

3.4 Coverage is partial. We monitor a limited set of role categories and a limited set of sources. We make no claim of complete coverage of roles, employers, or sources, or of any particular percentage of the market, and what we cover may change at any time without notice.

3.5 Postings are third-party content, and accuracy is not warranted. Listings originate with employers and their vendors. We do not verify that a role is genuine, currently open, accurately described, or lawful. Compensation, location, seniority and similar details are reproduced from or based on third-party sources and may be wrong or incomplete.

3.6 "Closed" is an inference. We may mark a role as no longer available based on information available to us. This is an inference, not a verified fact. A role may be marked closed while still open, or remain listed after it has closed. Where we provide a link to the employer's page, it is unaffected by that marking.

3.7 Insights and statistics are our own observations. Any aggregate figures we display are derived from our own observations. They are directional context, not authoritative market data, and should not be relied on for any financial or career decision.

3.7a Transactional email. We send email about your membership, such as confirmations of purchases and cancellations and notices about a purchase we could not complete. These are transactional, not marketing, and are sent for as long as you hold a paid membership.

3.8 Notifications are best-effort. Notifications, in whatever form we offer them, depend on third-party delivery infrastructure, your device, your browser, and your operating system. Notifications may be delayed, deduplicated, or not delivered at all. Do not rely on notifications as your only means of learning about a role.

3.9 The Service changes. The Service is provided as-is and may change, degrade, or become unavailable without notice. Features may be added, altered, or removed at any time, and parts of the Service may be offered on a limited, trial, or early-access basis. Nothing we show you is a commitment to keep offering it.

3.10 No professional advice. Nothing in the Service, including any listing, alert, insight, statistic, or communication from us, is career, financial, tax, immigration, or legal advice, and none of it should be treated as a recommendation to take or refrain from taking any action. You are solely responsible for your own job-search, application, and career decisions, and for verifying any information before relying on it.

4. Your account

4.1 Sign-in. Accounts are created and accessed through Google sign-in. We do not issue or store passwords for the Service. Your access therefore depends on your continued access to your Google account, which is governed by Google's own terms.

4.2 Accuracy. You agree to provide accurate information and to keep it current.

4.3 Security. You are responsible for maintaining the confidentiality of your Google sign-in credentials and for all activity under your account, whether or not you authorised it. We are not liable for any loss arising from unauthorised access to your account that results from your failure to secure your Google account or device. Notify us promptly at support@firstlook.fyi if you believe your account has been accessed without authorisation.

5. Subscriptions, pricing, and renewal

5.1 Plans and billing terms. Subscriptions are offered in three billing terms: monthly, 6-month, and annual, at the prices displayed at the time of purchase.

5.2 Prepaid terms are charged as a SINGLE UPFRONT PAYMENT. Where a price is displayed as a per-month equivalent for a 6-month or annual term, that is a comparison figure only. The amount actually charged is the full term price, in one payment, on the day you subscribe. For example, an annual subscription displayed as "$99/mo" is charged as $1,188 today, not as twelve monthly payments. The checkout screen states the exact amount charged.

5.3 Only monthly subscriptions renew. 6-month and annual terms do not. Which of these applies to your purchase is stated on the plan you select, before you enter any payment details.

• Monthly. Your subscription automatically renews until canceled. To avoid being charged, you must cancel at least a day before each renewal. To learn more or cancel, review your subscription in your account settings.
• 6-month and annual. These are fixed prepaid terms that do not renew. You are charged once, at the start of the term. When the term ends, your access ends and you are not charged again; there is no automatic renewal, and no further payment for you to cancel.

5.3a This Section governs. If anything shown to you during payment appears to describe a fixed term as recurring, Section 5.3 is what you are agreeing to: a 6-month or annual term is charged once and does not renew.

5.4 Changing your billing term. We do not offer self-service changes between billing terms. The term you select at checkout is the term you keep for as long as that subscription continues. If you need a different billing term, contact support; whether to allow the change, and on what terms, is decided in our sole discretion and is never guaranteed. Do not cancel in order to re-subscribe on a different term: cancelling permanently forfeits promotional pricing under Section 7.

5.4a Continuing after a fixed term ends. Because a 6-month or annual term does not renew, continuing afterwards requires a new purchase, at the prices then on offer. A new term cannot begin until the current one has ended, so there will be a gap in access between the two. Section 7.6 explains what this means for promotional pricing; read it before you buy a fixed term at a promotional rate.

5.5 Price changes. We may change our prices. A change to the price of an existing renewing subscription takes effect only at a renewal, and we will give you at least 30 days' notice, by email to the address on your account, before it applies. A fixed prepaid term is not affected by any price change during that term; a price change can only reach you through a new purchase under 5.4a.

5.6 Failed payments (monthly only). If a monthly renewal payment fails, your access continues during a grace period while payment is reattempted and while you have an opportunity to update your payment method. If payment is not successfully recovered, access ends. A fixed prepaid term has no renewal payment and so cannot fail this way.

5.7 Payment processing. Payments are processed by Stripe. We never receive or store your full card details. Stripe sends payment and refund receipts on our behalf. Your use of Stripe's checkout and billing management is subject to Stripe's terms and privacy policy.

6. Cancellation and refunds

6.1 How to cancel. You may cancel at any time from your account settings in the application, with no cancellation fee. Cancellation does not require contacting support; if you are unable to cancel in the application, email support@firstlook.fyi from the address on your account and we will cancel for you. On a fixed prepaid term, cancelling matters only inside the refund window (6.2): after that window there is nothing to cancel, because the term ends on its own and no further charge is made.

6.2 Full-refund window. Each billing term carries a full-refund window measured from the start of your current paid term:

6.3 What happens when you cancel.

• Within the refund window: you receive a full refund and your access ends immediately.
• After the refund window: no refund is given, and your access continues until the end of the term you have already paid for.

6.4 A refund returns the price plus any tax collected, so the refunded amount may be larger than the advertised price. Refunds are issued to the original payment method and typically appear within 5 to 10 business days.

6.5 One window per commitment. The refund window applies once to each term commitment. A monthly renewal does not begin a new window. A new purchase (including one made after a fixed term has ended (5.4a), or a move to a different billing term) is a new commitment and carries its own window.

6.6 No partial or pro-rata refunds. Other than as described in 6.3, we do not provide partial, pro-rata, or unused-time refunds.

6.7 Discretionary refunds. We may, in our sole discretion and without obligation, grant a refund outside these rules. We are not required to give a reason for granting or declining one. Doing so once, or more than once, does not create an entitlement, a precedent, or a course of dealing, and does not obligate us to do so again for you or anyone else.

7. Promotional pricing

7.1 We may run promotional campaigns. From time to time we offer a plan at a promotional rate (for example a founding-member rate during an early-access period). Every promotional campaign is offered in our sole discretion and for a limited time, and we may close, change, suspend, or withdraw one at any time, for any reason, without notice and without liability, including while it is being advertised. Unless we state otherwise in the offer itself, the rules in this Section apply to every promotional rate we grant.

7.2 A promotional rate is not limited to a fixed number of members unless we say so in the offer. Where we make no such statement, we make no representation that a particular number of places remain.

7.3 How long a promotional rate lasts. If you subscribe while a campaign is open, you keep that rate for as long as that subscription continues without interruption, even after the campaign closes to new members.

7.4 What "without interruption" means. A temporary payment issue that is resolved within the grace period does not break continuity, and a cancellation you have scheduled does not break it until the paid term actually ends. Your subscription ending or being cancelled does break it.

7.5 Cancelling forfeits a promotional rate permanently. If your subscription is cancelled, your promotional rate is lost and cannot be restored. If you subscribe again later, you pay the prices then on offer.

7.6 A fixed term reaching its end also forfeits a promotional rate. Because a 6-month or annual term does not renew (5.3), it ends when it expires, and that ends a promotional rate in exactly the same way a cancellation does.

If you buy a 6-month or annual subscription at a promotional rate, you should expect to lose that rate when the term expires. Continuing afterwards is a new purchase at the prices then on offer, and we cannot start it before the current term ends (5.4a). Only a monthly subscription that keeps renewing holds a promotional rate indefinitely. Please take this into account when you choose a billing term.

7.7 The lock is on the rate, not the total. Your promotional rate does not change. The total you are charged can change if sales tax begins to apply or its rate changes (Section 8).

7.8 Displayed standard prices are list prices. Where a standard price is shown alongside a promotional price, it is our current list price for that plan, not a price you or anyone else previously paid.

8. Taxes

8.1 Displayed prices are exclusive of sales tax. Any applicable tax is calculated at checkout and added to your total.

8.2 Tax is calculated based on the billing address you provide and on where we are registered to collect. Tax is recalculated at every renewal against then-current rates and your then-current address, so your total may change even when your rate does not, including where we begin collecting tax in a jurisdiction where we did not previously.

9. United States only: verification and reversal

9.1 The Service is offered only in the United States. You must confirm US residency at checkout, and you may not use the Service from, or with billing details in, any other country.

9.2 We reverse purchases made from outside the United States. We check purchases against the countries we serve. If we determine that a purchase was made from outside them, your subscription will be cancelled, your payment refunded in full, and access will not be granted.

9.3 Completing a purchase does not make it permitted. If a purchase that breaches this Section completes for any reason, we may reverse it whenever we discover it. Our checks create no obligation to detect every such purchase, and no entitlement arises from one we did not catch.

9.4 If we get it wrong. Our checks can produce a false result (for example, where the information available to us at purchase does not reflect your actual residency). If you believe your purchase was reversed in error, contact support@firstlook.fyi and we will review it. The outcome of that review remains in our discretion.

10. Acceptable use

You agree not to:

1. share, resell, sublicense, or provide access to the Service or its contents to anyone else, or use one account for more than one person;
2. scrape, crawl, spider, harvest, or use any automated means to access, extract, or copy data from the Service, or attempt to reconstruct any part of our database;
3. access the Service other than through the interfaces we provide, or use any undocumented, internal, or non-public endpoint;
4. republish, redistribute, sell, or commercially exploit the compiled listings, alerts, or any substantial portion of the Service's contents;
5. use the Service to build or train any competing product, dataset, or model;
6. circumvent, disable, or interfere with any security, rate-limiting, authentication, or access-control feature;
7. misrepresent your identity, residency, or eligibility, or use another person's payment method without authority;
8. use the Service for any unlawful purpose or in violation of any applicable law;
9. interfere with the integrity or performance of the Service or the infrastructure it runs on;
10. use the Service in any manner that could disable, overburden, damage, or impair it, or that is inconsistent with its intended purpose, as we determine in our sole discretion.

This list is illustrative, not exhaustive, and does not limit any other restriction in these Terms. We may investigate suspected violations and take any action we consider appropriate in our sole discretion, including suspension or termination under Section 13, without prior notice and without liability to you.

11. Intellectual property

11.1 Our rights. The Service, including the software, interface, design, and our selection, arrangement, and compilation of job listings, is owned by us or our licensors and is protected by intellectual property law. Nothing in these Terms transfers ownership to you.

11.2 Your licence. Subject to these Terms, and for as long as your access remains active, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Service for your own personal job search. All other rights are reserved.

11.3 Underlying postings. Individual job postings are the content of the employers and platforms that published them. We claim no ownership of that underlying content, and your use of it is subject to the rights of its owners.

11.4 Your content. You retain ownership of the notes, saved items, preferences, and other content you add. You grant us a worldwide, royalty-free, sublicensable licence to host, store, process, reproduce, and display it to operate, provide, secure, and improve the Service.

11.4a Aggregated and de-identified data. We may create, use, publish, and share aggregated or de-identified information derived from Service data and activity, in any form and for any purpose, including analytics, research, product development, and marketing, provided it does not identify you. Nothing in this Section changes the commitments in our Privacy Policy about personal information.

11.5 Feedback. If you send us suggestions, ideas, or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable, and transferable licence to use, reproduce, modify, and otherwise exploit it for any purpose, without obligation, attribution, or compensation to you.

11.6 Content complaints. If you believe material available through the Service infringes your copyright or other rights, email support@firstlook.fyi, or write to us at the address in Section 20. To help us act quickly, tell us what the material is and where it appears in the Service, what right you hold and what you believe infringes it, and how to reach you. We will review your complaint promptly and remove or disable material where we consider removal appropriate. We are not obliged to act on a complaint that does not give us enough information to identify the material or assess the claim. Nothing in this Section is an admission that any material is infringing, and nothing in it limits any other right or remedy either of us may have.

12. Third-party content, employers, and links

12.1 Third parties. The Service links to and reproduces content from third parties, including employers and the platforms they use. We do not endorse, control, or take responsibility for third parties, their content, their hiring practices, their privacy practices, or your dealings with them. Any application, communication, interview, or engagement is solely between you and that third party.

12.2 No affiliation. Employer and platform names appearing on our website, in the Service, or in alerts are used for identification only. We are not affiliated with, endorsed by, or sponsored by any employer or platform whose roles or content appear in the Service. All trademarks belong to their respective owners.

13. Suspension and termination

13.1 By you. You may cancel your subscription (Section 6) or delete your account at any time from Settings.

13.2 By us. We may suspend or terminate your access, with or without cause, with or without notice, and at any time, in our sole discretion, including where we believe you have violated these Terms, where we are required to by law, or where we discontinue the Service. We will not be liable to you or to any third party for any suspension or termination of your access, except as expressly provided in Section 13.3.

13.3 Effect on money. If we terminate your access without cause while you hold a paid subscription, we will refund the unused portion of your then-current term, calculated pro rata from the date your access ends. This is an exception to Section 6.6. If we terminate your access for a violation of these Terms, no refund is due.

13.4 Discontinuing the Service. We may discontinue the Service. If we do so while you hold a paid subscription, we will refund the unused portion of your then-current term on the same pro-rata basis as 13.3.

13.5 Survival. Sections 3, 10, 11, 12, 14, 15, 16, 17 and 19 survive termination.

14. Disclaimers

THE SERVICE, AND ALL CONTENT, LISTINGS, ALERTS, INSIGHTS, AND INFORMATION MADE AVAILABLE THROUGH IT, ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, reliability, or quiet enjoyment, and any warranties arising from course of dealing or usage of trade.

Without limiting the above, we do not warrant or guarantee that: the Service will be uninterrupted, timely, secure, or error-free; any defect will be corrected; the Service is free of viruses or harmful components; that listings are accurate, current, complete, genuine, still open, or lawful; that any particular role, employer, or category will be covered; that notifications will be delivered or delivered on time; that any third-party service, link, or integration will be available or function as expected; or that use of the Service will result in any interview, offer, or employment. You assume full responsibility and risk for your use of the Service and for any reliance you place on its content.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you, in which case our warranties are limited to the minimum extent required by law.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, in no event will we, our officers, members, managers, employees, agents, licensors, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, reliance, or punitive damages, or for any lost profits, lost revenue, lost opportunities, lost employment, lost wages, lost data, loss of goodwill, or cost of substitute services, arising out of or relating to the Service or these Terms, regardless of the theory of liability (contract, tort, including negligence, strict liability, statute, or otherwise), and whether or not we were advised of the possibility of such damages and whether or not a remedy set out in these Terms fails of its essential purpose.

OUR TOTAL AGGREGATE LIABILITY arising out of or relating to the Service or these Terms, under any theory of liability, will not exceed the greater of (a) the amount you paid us in the twelve months preceding the event giving rise to the claim, or (b) one hundred US dollars ($100).

Time limit on claims. Any claim arising out of or relating to the Service or these Terms must be brought within one (1) year after the claim first accrues, or it is permanently barred, except where a shorter or longer period is required by applicable law.

The limitations in this Section reflect an agreed allocation of risk between you and us and are an essential basis of the bargain. They apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you, in which case our liability is limited to the minimum extent required by law.

16. Indemnification

You will defend, indemnify, and hold harmless us and our officers, members, managers, employees, agents, licensors, and suppliers from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and litigation costs), however arising, that result from, arise out of, or relate to: (a) your use or misuse of the Service; (b) your content; (c) your violation or alleged violation of these Terms; (d) your violation of any law or the rights of any third party; or (e) any dispute between you and an employer, platform, or other third party encountered through the Service. We may assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with that defense. You will not settle any such claim without our prior written consent.

17. Disputes

17.1 Talk to us first. Before starting any formal proceeding, please contact us at support@firstlook.fyi so that we can try to resolve the matter informally. Most issues are resolved this way.

17.2 Courts. Any dispute arising out of or relating to these Terms or the Service will be resolved in the state or federal courts located in New Jersey, and you consent to their personal jurisdiction, subject to Section 17.3.

17.3 Small claims. Either party may bring a qualifying claim in a small-claims court of competent jurisdiction instead.

17.4 Individual claims only. To the fullest extent permitted by law, you and we each agree to bring any claim only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. No claim may be combined with another person's claim without the written consent of all parties.

17.5 Waiver of jury trial. To the fullest extent permitted by law, you and we each waive any right to a jury trial in any proceeding arising out of or relating to these Terms or the Service.

17.6 Changes. We may replace this Section with an individual-arbitration procedure in a future version of these Terms. Any such change is a material change under Section 18 and will not apply to a dispute already pending when it takes effect.

18. Changes to these Terms

We may update these Terms at any time. We may make non-material changes, including clarifications and corrections, at any time without prior notice, effective when posted. If a change is material, we will give you at least 30 days' notice, by email to the address on your account, before it takes effect. Whether a change is material is determined by us in our reasonable judgment. Your continued access to or use of the Service after a change takes effect constitutes your acceptance of it, whether or not you have reviewed it. If you do not agree, stop using the Service and cancel your subscription before the change takes effect.

19. General

19.1 Governing law. These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws rules.

19.2 Venue. The courts identified in Section 17 have exclusive venue, except as Section 17.3 provides.

19.3 Entire agreement. These Terms, the Privacy Policy, the Refund & Cancellation Policy, and any other guidelines or policies we post on the Service are the entire agreement between us regarding the Service and supersede any prior understanding.

19.4 Severability. If any provision is held unenforceable, the rest remains in effect.

19.5 No waiver. Our failure to enforce a provision is not a waiver of it.

19.6 Assignment. You may not assign, transfer, or delegate these Terms or any rights or obligations under them without our prior written consent, and any attempt to do so without consent is void. We may assign, transfer, or delegate these Terms, in whole or in part, at any time and without restriction, including in connection with a merger, acquisition, reorganisation, financing, or sale of assets.

19.7 Force majeure. We are not liable for, and are excused from, any delay or failure to perform resulting, directly or indirectly, from any cause beyond our reasonable control, including acts of God, natural disaster, pandemic or public health emergency, war, terrorism, civil unrest, labour dispute, governmental action or inaction, failure or interruption of the internet, telecommunications, hosting, or utility infrastructure, cyberattack, or the acts or omissions of any third-party service, platform, or vendor we rely on.

19.8 No third-party beneficiaries. These Terms are between you and us. No other person has any right to enforce any of their provisions.

19.9 Notices. We may give notice to you through the Service or by email to the address on your account. Notices to us must be sent to support@firstlook.fyi and to our mailing address at the address in Section 20.

19.10 Relationship of the parties. Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between you and us. Neither party has authority to bind the other.

19.11 Electronic communications. You consent to receive communications from us electronically, including by email and through the Service, and agree that any such communication satisfies any legal requirement that it be in writing.

19.12 Interpretation. Headings are for convenience only and do not affect interpretation. The word "including" means "including but not limited to." Any rule of construction that ambiguities are resolved against the drafting party does not apply to these Terms.

20. Contact

FirstLook.FYI LLC · 155 Willowbrook Blvd, Ste 110 #8652, Wayne, New Jersey 07470, USA · support@firstlook.fyi, a monitored mailbox that a person reads. Replies to any message we send reach it.